Transnet Learnership: Call Centre
Transnet Call Centre Learnership
Operating Division: TPT POD Corporate H/O
Position Title: Learnership: Call Centre
Employee Group: Trainee
Department: People Mgmt
Location: Durban
Reporting To: Interaction Centre Manager
Grade Level: LRN
Reference Number: 2021594
Position Purpose:
The purpose of the Training Programme is to develop a pipeline for key roles within Transnet Port Terminals (TPT) through a structured 18-month training programme. The programme seeks to place Learners in specific areas within TPT according to their academic background, career aspirations and business requirements
Position outputs:
Follow a structured training programme
- Undergo performance reviews and assessments
- Perform all duties as contained in his/her development programme, as well as which he/she may reasonably be required to perform by Transnet Port Terminals
Minimum Requirements:
- Grade 12 / Matric / NQF Level 4 equivalent – incumbent to be based at TPT Head Office
- Completed Certificate programme (logistics, operations management, or related) will be an advantage
Competencies:
• Time management
• Interpersonal skills and relationship building
• Conflict management and resolution
• Effective writing skills
• Self-motivated
• Attention to detail
• Service orientated
• Can-do-attitude
• Integrity
• Ability to work under pressure
• Computer literacy
• Knowledge of Microsoft Packages
• Ability to multi-task
Equity Statement: Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan i.e People with disability & African Females and Targets of the Organisation/Operating Division.
How to apply:
The closing date is: 21.07.2022